- HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
- Domestic orders can take approximately 3 BUSINESS DAYS to process prior to being shipped. HOLIDAYS EXCLUDED. • Orders placed during the holidays can take approximately 5-7 business days to process prior to shipping due to a high volume of orders. Our team will continue to do our best to ensure your package is shipped as promptly as possible. Once your order has been shipped, you will receive an email with your tracking information.
- CAN I ORDER BY PHONE?
- Unfortunately, we do not process any orders by phone. All orders must be placed directly on our online website. Click here to shop.
- HOW DO I DECIDE WHAT SIZE TO CHOOSE?
- Please click the size chart to help assist you first and review the pictures. You may also email us at firstname.lastname@example.org. Send us a picture of your full body and measurements and we will be more than happy to help.
- WHERE DO YOU SHIP?
- We ship worldwide! International shipping can take approximately 10-30 business days in transit prior to delivery. Please note we are not responsible for any delays or custom fees imposed by your country. Please contact your local postal service for more information on customs and duties.
5.) WHAT PAYMENT METHODS DOES WANTED BODY ACCEPT?
- AMERICAN EXPRESS
6.) HOW DO I KNOW IF MY ORDERS HAS BEEN PLACED SUCCESSFULLY?
- Upon completion of your order, a confirmation email with the details of your order will be sent to you immediately. Please ensure that you enter your information correctly during your checkout process prior to submitting your order. If you have any additional questions feel free to contact our support team at email@example.com. One of our Customer Service representatives will be happy to assist you. Please note to always check your spam folder as well as your email may have filtered into that folder.
7.) WHAT IF MY ORDER STILL HASN’T BEEN DELIVERED?
- If after contacting your carrier (USPS or an alternate one) you still need assistance regarding locating your order, feel free to contact us at firstname.lastname@example.org and one of our representatives will be happy to assist you in locating your order.
8.) I JUST PLACED MY ORDER, CAN I ADJUST OR CANCEL IT?
- You have 24 hours to make any changes to your order or request to have it cancelled. Please email us at email@example.com and we will be more than happy to assist you with your requests.
9.) HOW DO I APPLY A DISCOUNT CODE TOWARD MY ORDER?
- To apply a discount code to your order, you must first add items into your cart. Once you add items to your cart, click on "View Shopping Cart". This will lead you to a new window where you will find the Discount Code box. Enter the Discount Code here, then click on "Apply". Once this is complete, you may then proceed with successfully placing your order and checkout.
10.) ARE ORDERS PLACED WITH A DISCOUNT CODE CONSIDERED FINAL SALE?
- Items placed with a discount code applied at checkout can be returned for store credit. However, items that are Final Sale are Bodysuits and Accessories.
11.) I RECEIVED A DAMAGED ITEM. WHAT DO I DO?
- In the rare event that the item you received is not in pristine condition we're so sorry! Please contact our team at firstname.lastname@example.org with a photo of the damage claim before sending the product back. Our team will gladly assist you with reshipping the item out to you (or accommodating you) in a timely manner.