1. HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
- Domestic orders can take approximately 3 BUSINESS DAYS to process prior to being shipped.
- HOLIDAYS EXCLUDED * Orders placed during the holidays can take approximately 5-7 business days to process prior to shipping due to a high volume of orders.
Our team will continue to do our best to ensure your package is shipped as promptly as possible. Once your order has been shipped, you will receive an email with your tracking information.
2. CAN I ORDER BY PHONE?
Unfortunately, we do not process any orders by phone. All orders must be placed directly on our online website. Shop Now
3. HOW DO I DECIDE WHAT SIZE TO CHOOSE?
Please click the size chart to help assist you first and review the pictures. You may also email us at info@wantedbody.com. Send us a picture of your full body and measurements and we will be more than happy to help.
4. WHERE DO YOU SHIP?
We ship worldwide! International shipping can take approximately 10-30 business days in transit prior to delivery. Please note we are not responsible for any delays or custom fees imposed by your country. Please contact your local postal service for more information on customs and duties.
5. WHAT PAYMENT METHODS DOES WANTED BODY ACCEPT?
VISA MASTERCARD AMERICAN EXPRESS DISCOVER PAYPAL
6. HOW DO I KNOW IF MY ORDERS HAS BEEN PLACED SUCCESSFULLY?
Upon completion of your order, a confirmation email with the details of your order will be sent to you immediately. Please ensure that you enter your information correctly during your checkout process prior to submitting your order. If you have any additional questions feel free to contact our support team at info@wantedbody.com. One of our Customer Service representatives will be happy to assist you. Please note to always check your spam folder as well as your email may have filtered into that folder.
7. WHAT IF MY ORDER STILL HASN’T BEEN DELIVERED?
If after contacting your carrier (USPS or an alternate one) you still need assistance regarding locating your order, feel free to contact us at info@wantedbody.com and one of our representatives will be happy to assist you in locating your order.
8. I JUST PLACED MY ORDER, CAN I ADJUST OR CANCEL IT?
You have 24 hours to make any changes to your order or request to have it cancelled. Please email us at info@wantedbody.com and we will be more than happy to assist you with your requests.
9. HOW DO I APPLY A DISCOUNT CODE TOWARD MY ORDER?
To apply a discount code to your order, you must first add items into your cart. Once you add items to your cart, click on "View Shopping Cart". This will lead you to a new window where you will find the Discount Code box. Enter the Discount Code here, then click on "Apply". Once this is complete, you may then proceed with successfully placing your order and checkout.
10. ARE ORDERS PLACED WITH A DISCOUNT CODE CONSIDERED FINAL SALE?
Items placed with a discount code applied at checkout can be returned for store credit. However, items that are Final Sale are Bodysuits and Accessories.
11. I RECEIVED A DAMAGED ITEM. WHAT DO I DO?
In the rare event that the item you received is not in pristine condition we're so sorry! Please contact our team at info@wantedbody.com with a photo of the damage claim before sending the product back. Our team will gladly assist you with reshipping the item out to you (or accommodating you) in a timely manner.

Due to the limited availability and exclusivity, items purchased on WantedBody.Com will gladly be accepted as a return for store credit ONLY within 14 days of the delivery date. BODYSUITS AND SWIMSUITS ARE NON- RETURNABLE (Please order correct size).

At this time we do not offer refunds or exchanges (due to limited stock- please inquire if the item you want is available). All merchandise must be received back in its original form. Clothing must not be worn, altered, damaged, washed and free of any stains, odors, self tanner, pet hairs, or distinct smells including deodorant and perfume. All tags must be attached when returned (if applicable). 

Please note that all SALE items are FINAL SALE.

In the event your item is damaged or defected [we're deeply sorry!] Please email us at info@wantedbody.com within 3 days from the date of delivery with your name, order number, and pictures and we will be more than happy to accommodate you. 

Any international returns received later than 30 days from the date of receipt or it will be returned back to the sender. 

Want to Return Your items? Please follow the steps below to ensure you have a successful return. 

  1. Ensure your items are returnable. We accept returns (for store credit) within 14 days of the delivery date as long as the item is unwashed, unworn and free of any stains or odors. Item must not be a final sale item. Other exclusions may apply.
  2. Please email us at info@wantedbody.com to inform us of your return for store credit.  We will inform you of the return address upon receiving an email. You may send it using any courier of choice. We do suggest using a traceable service, as we are not held liable for packages that are lost en route back to us. 
  3. Once we receive your return your package, we will process your store credit (in the form of a gift card) within 1-2 business days. A confirmation email will be sent to you to confirm your return for store credit or exchange has been processed.

Have more questions? See below for our Frequently Asked Questions about processing a return or exchange.

Is my item refundable? NO. AT THIS TIME WE ARE NOT OFFERING REFUNDS. However we will gladly accept returns for STORE CREDIT within 14 days from the date of delivery. Note items must be in brand new condition, free of any stains or odors. Final sale items include bodysuits, accessories and items in our sale tab. 

Do I have to pay for return postage? Unfortunately we DO NOT offer prepaid return labels at this time. You may use a carrier of your choice to ship your items back to us. We do suggest obtaining a tracking number for your shipment, as we are not held liable for packages that are lost en route back to us. 

How long does it take to process my return or exchange? Your store credit will be processed within 1 to 2 business days of us receiving your package. A confirmation email will be sent to you once your package is processed with your request. 

 

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Van Nuys, CA (818) 861-6027
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